We sit with the people doing the work and learn what their days look like. That might be someone retyping the same numbers into two systems, a manager who loses a morning pulling a report together, or a team that waits on three colleagues before anyone can make a call. They already know where the friction is, so we listen to them first.
Then we make the smallest change that frees up the most time. We build it to last, and we hand it to your team to own.
The result usually isn't dramatic to look at. People just notice that Fridays feel lighter and that status meetings finish early.